Privacy Policy — Crowdier

1. Information We Collect

We collect the following categories of information:

Account & Profile: Name, age, email address or phone number, profile photos, bio, workplace, and any other information you choose to add.

Group Information: Group name, group photos, group bio, vibes, meeting preferences, and activity within your group.

Location: Your approximate city and country (used for discovery). GPS coordinates are collected when you grant location permission, stored on your profile, and never shared with other users.

Usage Data: How you interact with the App — likes, matches, chats, and features you use.

Device & Technical Data: Device type, operating system, IP address, app version, and push notification tokens.

Communications: Messages you send through group chats and match chats within the App.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve the Crowdier experience.
Match your group with compatible groups in your area.
Display your profile and group to other users.
Send push notifications about matches, messages, and activity.
Ensure the safety and integrity of our platform.
Comply with legal obligations and enforce our Terms of Service.

Legal basis for processing (GDPR): We process your data based on your consent (when you create an account), the performance of our contract with you (to provide the service), our legitimate interests (safety, fraud prevention, product improvement), and compliance with legal obligations.

3. Information Sharing

Your profile and group information (name, photos, bio, age, city) is visible to other Crowdier users as part of the discovery experience.

We do not sell your personal information to third parties.

We share data with trusted service providers who help us operate the App (cloud infrastructure, push notification delivery, analytics). These providers are contractually bound to protect your data and use it only for the services they provide to us.

We may disclose your information to law enforcement or other authorities if required by law, court order, or if we believe disclosure is necessary to protect the safety of any person or to address fraud or security issues.

4. Location Data

We use your city and country to show your group to nearby users in discovery. Your precise GPS coordinates are stored on your profile but are never displayed to or shared with other users. You can revoke location permission at any time through your device settings.

5. Data Retention

We retain your data for as long as your account is active. When you delete your account:

Profile and group data is deleted within 30 days.
Chat messages are deleted within 30 days.
Certain data (e.g. records of safety violations or legal holds) may be retained for up to 7 years as required by law or to protect our legitimate interests.

Anonymized, aggregated data may be retained indefinitely for analytics and product improvement.

6. Data Security

We use industry-standard security measures including encryption in transit and at rest to protect your data. We use enterprise-grade cloud infrastructure with strict access controls. However, no method of transmission or storage is 100% secure — we cannot guarantee absolute security.

7. Your Rights

You have the following rights over your personal data:

Access: Request a copy of the personal data we hold about you.

Rectification: Correct inaccurate or incomplete data.

Erasure: Request deletion of your personal data ("right to be forgotten"). You can delete your account directly in the App settings.

Portability: Receive your data in a structured, machine-readable format.

Restriction: Ask us to limit how we process your data in certain circumstances.

Objection: Object to processing based on legitimate interests or for direct marketing.

Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, email getcrowdier@gmail.com and we will answer within thirty days. Residents of Turkey hold the equivalent rights under Article 11 of KVKK and may apply to the Personal Data Protection Authority after applying to us first; EU/EEA residents may lodge a complaint with their local data protection authority.

8. Push Notifications

We send push notifications for matches, messages, and activity updates. You can disable push notifications at any time through your device settings. Disabling notifications does not affect your ability to use the App.

9. Cookies and Tracking

We use minimal tracking necessary for the App to function, including session tokens and local storage on your device. We do not use third-party advertising trackers, remarketing pixels or social media trackers, we do not profile you across other sites, and we do not sell or rent your data to anyone.

On this website, analytics is optional and switched off until you opt in. Nothing beyond your language preference and your own cookie choice is stored on your device without your explicit consent. Our Cookie Policy lists every single item, what it is for, who provides it and how long it lasts, and the Cookie Settings link in the footer lets you change or withdraw your choice at any time.

10. Children's Privacy

Crowdier is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from an underage user, we will delete it promptly and terminate the account. If you believe a minor is using Crowdier, please report it to us at getcrowdier@gmail.com.

11. International Data Transfers

Your data may be processed and stored in countries outside your own, including Turkey and countries where our service providers operate. Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place (such as standard contractual clauses) to protect your data in accordance with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or by email before the changes take effect. The "last updated" date at the top of this policy reflects the most recent revision. Continued use of Crowdier after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or how we handle your data, email us at getcrowdier@gmail.com. The data controller for crowdier.app and the Crowdier app is Crowdier.

For data deletion requests, you can also delete your account directly through App Settings → Delete Account.